Here you will find some important points:
1. check-in is from 16:00 to 20:00 A late check-in is associated with additional costs:
from 20:00 -22:00 + 35€
from 22:00 h - 06:00 h + 60€
This is best paid in cash on site or online.
2. check-out Check-out is at 10:00 am at the latest.
On request, a later check-out may be available, this must be clarified with the house service.
Guests who arrive after the specified check-out time
stay or use our housekeeping
personnel are liable for all the
associated costs and expenses.
3. guests are not authorised to make reservations in their place of residence. Please contact us if you
within your city.
4. smoking, parties and excessive volume are not permitted, not even on balconies or in
Violations of the smoking ban will result in a fine for the offender.
fee of €250 plus the cost of special cleaning and damage repair.
5 Smoking or vaping of any kind is prohibited in the accommodation. Cigarettes and other
Smoking utensils must be disposed of correctly in the ashtrays provided.
Smoking offences are subject to a fine of 250 euros and the cost of cleaning,
Deodorisation and repair of damage. Start of the night at 21:30 CET.
6. commercial photography/videography without written permission and illegal activities
are strictly prohibited.
7. guests exceeding the number stated in the booking are not permitted. Not
registered guests are subject to a fine of € 30 per day and person.
8 Pets are not allowed. Violations of our pet policy may result in a separate cleaning fee and cancellation of the booking!
Guests with assistance animals are requested to arrive before the
to contact us during your stay.
9. guests are responsible and liable for the cost of replacing lost keys,
key cards, remote controls or parking permits.
10. systems for measuring the noise level
can be installed in the flats to
monitor excessive volume levels. (Currently not available)
11. guests are fully responsible and liable for
damage or loss to the premises and
Facilities. Guests must be
Report any damage to the house service.
12. charging electric vehicles or motorhomes
is strictly prohibited and will incur additional costs.
13 The booking of a reservation constitutes an agreement to comply with the house rules.
Guests who violate these rules are liable for all associated damages, fees and charges,
Costs or expenses. Violations of the house rules may result in immediate cancellation of the booking and eviction without notice.
lead to a refund.
14 We are obliged to report the passport/identity card of every guest over the age of 14 to the local authorities. The identity cards of all guests are checked at check-in.
Therefore, always specify all persons travelling with you.
15. please clean the barbecue after each use, should the barbecue be returned dirty/heavily soiled, we reserve the right to charge an additional cleaning fee of 50€.
16 Please do not bring your own bed linen.
17. do not leave drinks cans (beer, soft drinks, etc.), bottles, glasses and ashtrays in the garden.
18. the gardener must come by 1-3 times a week in the morning to water or maintain the garden. This does not have to be announced to the guest in advance. Only he and one of our employees have the right to enter the garden unannounced.
- Neither we as the owner nor the house service can be held liable for the maintenance of the bicycles. The rider must always ensure that the bicycle is roadworthy if he/she wishes to use it. We are not liable for damage of any kind. Use at your own risk. If you have any doubts about a bike, please do not use it. The bicycles must always be locked (lock is available). The respective rider is liable for damage or theft of the bikes! The bikes are used jointly by Haus Rita and Dieter.
Other:
Should anything be broken during your stay, please report this damage to Mr. Lorenz so that he can arrange for a replacement in time.
Especially for guests with children:
Our house walls (outside and inside) are not play walls!
In other words, please do not shoot any balls at the walls. At best, simply don't touch the walls of the house. :-)
If these walls are nevertheless obviously unnaturally dirty/damaged, this will incur a fee of €250 plus the cost of a
Special cleaning and damage repair after
itself.
House rules
- Night silence/room volume (max. 40dB) from 11:30 p.m. to 7:00 a.m.
- no parties or events
- smoking in the rooms is prohibited
- no pets
- Check in from 4 p.m. (earlier by arrangement)
- Check out no later than 10 a.m.
Terms of payment
If you have chosen the payment method PayPal or credit card, the following applies:
Your booking is binding immediately after receipt of payment.
Congratulations!
.
If you have chosen the payment method invoice (bank transfer), the following applies:
We ask you to transfer the full amount within 3 working days to our account (see below)
or us via Paypal (>HERE<) ** to send.
Please state your booking number as the reason for payment.
Only after receipt of full payment the booking is binding. If the amount is not received on our account within 5 working days, we unfortunately have to cancel the booking.
Tip: Send your transfer in real time and secure your holiday.
.
Account details:
Villa Patricia
ES43 0019 0110 5649 3008 6023
DEUTESBBXXX
Purpose: (your booking number *)
.
Paypal:
https://paypal.me/deniaharthauser
Purpose: (your booking number *)
*You will receive the booking number in the booking confirmation email after booking! :-)
Conditions for the deposit:
You have already paid the deposit when booking.
Current amount of the deposit: 500€
The deposit will be returned to your bank account no later than 7 working days after your check-out as follows:
500€ cash deposit
-regarding any additional costs due to earlier/later checkout (see GTC'S)
-Additional charge of €50 if the barbecue/oven is dirty.
- minus electricity costs (10€ or 30kw per day are included)
- less the cost of any damage or excessive soiling that may have occurred
= Your refund
Cancellation conditions
Cancellation terms:
Within the first 24 hours after receiving the booking confirmation you can cancel your booking free of charge.
You can continue to use up 60 days before the day of arrival cancel the booking of the holiday home.
In this case, we will refund you 70% of the total amount.
In case of cancellation from the Day 60 before arrival you will receive 20% of the total amount back
and for cancellation from 14th day before arrival you will receive 0% of the total amount back.
In the event of early departure or non-arrival without prior notice, there is no entitlement to a refund.
Only one is valid In writing Cancellation with the booking number via the following e-mail:
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As a gesture of goodwill, we will try to re-let the apartment of Villa Patricia on the days of your cancelled vacation. If we succeed in this, we are ready to refund the remaining amount minus a processing fee of 65,-€. Please send us a mail independently (after the last cancelled vacation day). This type of refund is not guaranteed and may take several weeks.
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If we have to withdraw from renting our vacation home due to an unavailability of the apartment caused by force majeure (storm, flood, fire or similar), our liabilities are limited to the repayment of the already paid rent.
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To avoid problems, we recommend that you take out travel insurance.
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